Is your Orbi keep losing internet connection? Don’t worry we are here to help you this article will guide you step by step that how to fix the Orbi router not connecting to an internet connection. There are numerous causes for the problem, including power outages and damaged cables. However, today we will go over all of the troubleshooting methods for resolving the problem.
Troubleshooting steps to fix Orbi keeps losing internet connection issue
Start the Orbi Wi-Fi System again
- Remove the Orbi router and satellite from the power supply.
- Wait a few moments.
- Reconnect the Orbi router and satellite to the power outlet.
If your Orbi router keeps losing internet connection, simply move on to the next step.
Orbi firmware must be updated
Check to see if your firmware is up to date, as faulty firmware is a common cause of the Orbi router not connecting to the internet. To update the firmware of your Orbi, follow these steps.
- Open any internet browser on your laptop or PC.
- To log into your Orbi device, type Orbilogin.com into the search field.
- Enter the default credentials for the Orbi admin login.
- Now download the latest firmware version of your device suppose you have Orbi RBR750 so download the latest firmware version of Orbi RBR750.
Factory reset your Orbi router
I think now your Orbi is not losing the internet connection but if the problem persists follow these major troubleshooting steps and reset your Orbi router to factory default.
- Find the Reset button at the very bottom of your Orbi.
- Once identified, carefully press the button with a small pin.
- A paper clip can be used to hold the Reset button.
Inspect your electricity supply
Because of a power outage, your Orbi may not receive a proper power supply at times. As a result, your Orbi router keeps dropping your internet connection.
Ensure that the Ethernet cable is working properly
The ethernet cable is the most critical aspect of connecting your Orbi router and modem. If your ethernet cable fails to function properly sometimes replace it and buy a new one for connecting your Orbi to the internet connection.
Make contact with your Internet Service Provider (ISP)
If you follow all the procedures listed above and the problem persists, contact your ISP first because sometimes the problem is not with your Orbi router or ethernet cable but with your internet service provider. So, contact your ISP.
Some reasons for Orbi keeps losing internet connection
- The Ethernet wire is not functioning properly.
- Sometimes your Orbi device works perfectly, but the problem is with your ISP (Internet service provider).
- Outdated and faulty firmware can also cause the Orbi router to lose internet connection.
- One of the most common reasons for the Orbi dropping internet is power outages.
- A hardware failure may be affecting your Orbi router.
In the end
I think you can learn all the steps to fix the Orbi router that keeps dropping internet issues from this article. But by chance, your Orbi is not connecting to the internet. Please don’t hesitate to ask for help because our technicians are online. You can speak with one of our technical professionals, who will guide you through the procedure step by step.